Privacy Policy

Travel About Media Group Ltd. automatically collects information for internal review. Email addresses are not automatically collected.

Travel About Media Group Ltd. uses this information it collects to improve functionality, like search and site navigation, not for external marketing purposes. Travel About Media Group Ltd. does not share any information with third parties. Telephone numbers provided on-line will be called only Travel About Media Group Ltd. has questions specific to your request.

If users provide their email or mailing address, Travel About Media Group Ltd. will send notifications, such as subscription confirmations, via email. Users may also receive occasional offers from Travel About Media Group Ltd.’s special partners. Users may opt out at any time.

Contact Travel About Media Group Ltd. to update or remove personal information. In the future, Travel About Media Group Ltd. may update this privacy policy to reflect unanticipated practices not outlined in this policy.

These changes will be posted to the website, and users are invited to occasionally review the privacy policy.

The purpose of the code

Travel About is committed to keeping personal information accurate, confidential, secure, and private. Our Corporate Privacy Code builds on this commitment.

This Corporate Privacy Code provides guidelines that Travel About uses to protect the privacy of personal information, no matter how the information is collected or stored. In addition to our Corporate Code, each division of Travel About has developed and maintains its own privacy policy.

The Travel About Privacy Code is based on the Canadian Standards Association (CSA) Model Code for the Protection of Personal Information (CAN/CSA-Q830-96). As part of our mandate, Travel About will continue to review its Privacy Code every two years to ensure it is relevant and up to date.

  1. Accountability

Travel About is accountable for all information in its control.

Travel About recognizes that it is responsible for personal information in its possession or custody, including information that has been transferred to a third party for processing. Travel About abides by the provisions of the federal law, and assumes responsibility for doing so.

  1. Identifying Purposes

Travel About makes all reasonable efforts to ensure that we specify the nature of the intended use of the data at or before the time the information is collected.

  1. Consent

Travel About makes all reasonable efforts to ensure that organizations providing personal information to our clients have obtained consent from the consumer before disclosing this personal information.

Travel About ensures that all list and other media owners have provided their consumers with a meaningful opportunity to decline to have their name or other information used for any further marketing purposes by a third party.

  1. Limiting Collection

Travel About makes all reasonable efforts to ensure that we limit the collection of the personal information on our lists to that which is necessary for the intended use as identified under Principle 2, Identifying Purposes.

  1. Limiting Use, Disclosure, and Retention

Travel About agrees to keep personal information only as long as necessary for the identified purposes. Formal guidelines and procedures to ensure the safe destruction or disposal of personal information no longer required are established and have been implemented.

  1. Accuracy

Travel About keeps personal information on consumers as up to date as possible for the defined need.

  1. Safeguards

Travel About takes responsibility for the protection of list data. This includes, but is not limited to, restricting physical access to data, organizational restrictions through security clearances on a “need-to-know” basis, and technological measure such as passwords and encryption. Care is also used in the disposal or destruction of personal information so as to prevent unauthorized parties from gaining access to this information.

  1. Openness

Travel About is open and forthcoming about the policies and procedures it uses to manage personal information. Consumers have ready access to information about these policies and procedures. Travel About makes every effort to ensure that the consumer easily understands personal information handling practices and procedures.

Any questions or concerns can be directed to the Chief Privacy Officer:

Andrew Lovesey
Travel About Media Group Ltd.
276 Avenue Road, Loft 1
Toronto, Ont.
M4V 2G7

  1. Individual Access

Travel About will work with consumers, list, and other media owners to fulfill the right of the consumer to know of the existence, use, and disclosure of his or her personal information and to provide access to that information.

Travel About will make all reasonable efforts to provide this information to the consumer upon request. The procedure for responding to consumers’ requests for access is available from the Chief Privacy Officer. When a consumer asks, Travel About will make these procedures known to the consumer.

The consumer must recognize that they are required to provide Travel About with sufficient personal information that will allow us to determine whether we do hold a personal information file pertaining to them. The provision of this information shall not be used for any other purpose.

Travel About will respond to a consumer’s request within a reasonable time and at minimal or no cost to the individual. In some cases, where Travel About may have to incur significant and unreasonable costs to fulfill a consumer’s request, the consumer will be advised of this cost. Agreement will be obtained for payment by the consumer prior to Travel About undertaking the work if the consumer is still interested in pursuing his or her request.

If Travel About denies a consumer’s request for access to personal information, we will tell the consumer why. The consumer may then opt to challenge Travel About’s decision (see Principle 10).

  1. Challenging Compliance

Consumers may challenge Travel About compliance with its own privacy code. Travel About has policies and procedures in place to receive, investigate, and respond to consumers’ complaints and inquiries.